Tariffs
- Annually -10%
- Quarterly -5%
- Monthly
per month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics.Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts.Depth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee.Number of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee.Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators.Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag.Number of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them.Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not.Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee.per month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 30Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 500 000 / 5Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events. —Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 100 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 50Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 500 000 / 5Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events. —Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 150 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 70Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 500 000 / 5Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events. —Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 85Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 500 000 / 5Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events. —Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 100Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 500 000 / 5Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events. —Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 70Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 7Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 85Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 8Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 100Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 10Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 100Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 11Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 100Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 12Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. Unlimitedper month
Number of new messages
per month
Number of topics
A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics. 100Sources
Sources are social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats, online mass media, federal and regional print media, transcripts of TV shows and radio broadcasts. Social media, online mass media, TV, radio, newspapers, magazines, paid feeds of news agenciesDepth of archive collection
Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee. 1 yearNumber of archive messages per month
Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee. 1 000 000 / 13Stories
Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators. Social media, Mass mediaper month
Integrations
Integrations allow sending data from Brand Analytics to corporate systems, thus automating the client messages processing and teamwork. Integration with the following services is available:
- Messenger: Telegram
- Helpdesk systems: Usedesk, Angry.Space, Freshdesk, Useresponse, HelpDeskEddy, Omnidesk, Zendesk
- CRM: Bitrix24, Salesforce
- Statistic API
Multiexport
Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.Statistics of social media and mass media mentions of any item within a years
The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.Aspects
Aspect is a feature of a product, a brand, or a service to which the message author is expressing their attitude. For example, in a message, a user may criticise the design, but praise the prices. Brand Analytics will mark this as ‘design-negative’ and ‘price-positive’ in the message.Sampling
An ability to set the percentage of messages from the entire message stream to be included in a thread on the item. Allows for the solution of extensive tasks such as trend analysis, global phenomena or high profile events.Number of autotags in a topic / tags in a topic
Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag. 200 / unlimitedNumber of rules in a topic
Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them. 100Number of channels in a topic
Channel is a page or card for a brand, product, company or point of sale on websites, marketplaces or geo-services where people leave feedback. Enables the data collection from sources from which it is difficult to collect data generally. Channels can also be used to receive the entire stream of messages and comments from the selected social media pages, such as own brand accounts, into a topic, regardless of whether they contain the keywords or not. 500Number of users
Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee. UnlimitedThe specified price is valid for 100% prepayment for the selected period.
VAT exempt is availibe in case of signing a license agreement, since the Brand Analytics system is included in the Unified Register of Russian Software.
Data collection
-
Sources:
- Social media: social networks, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, Telegram channels and chats.
- Russian and foreign online mass media.
- Languages: Russian, Azerbaijani, Armenian, Belarusian, Georgian, Kazakh, Kyrgyz, Moldavian (Romanian), Tajik, Tatar, Turkmen, Uzbek and Ukrainian. Other languages are available for an additional fee.
- Monitoring of the full stream of messages and comments on them from selected authors and groups without keywords.
- The search is based on message texts, texts on pictures, transcripts of videos and stories, and geotags.
Metadata collection
Messages are enriched with metadata and information on their authors (if this data is available for collection):
- Range of the message potential audience;
- Geography: country, region, city, coordinate;
- Age and sex of the author;
- Author’s workplace;
- Number of comments, likes and reposts of the message;
- Engagement;
- Number of views;
- Ratings for feedback;
Message processing by machine learning methods
- Determining messages sentiment.
- Text recognition on images.
- Identifying media trends — popular words, people, companies.
- Messages classification by topics and categories.
- Determining WOM (Word of Mouth) — first-person messages.
- Determining the object role.
- Automatic deletion of messages from spam bots.
Tools for analysis
- Feed of messages on the monitored object.
- iltering of messages (including, excluding) on any set of parameters with calculation of integral indicators, statistics and an ability to generate an automatic report.
- A possibility to save the desired filter sets in quick access.
- Messages sorting — by engagement, message audience, number of comments, likes, reposts, views, doubles, ratings, etc.
- Full-text search across collected messages.
- Analytical reports on sentiment, sources, authors, communities, geography, geolocations, topics, popular words, links.
- Comparison of monitored items by key metrics as well as in demographic and geographical sections.
- Automatic tagging of messages based on certain search terms.
- Creating rules — automatic operations with messages based on specified conditions.
Subscriptions and exports
- Export to Excel, Word, PDF, CSV, the number of exports is unlimited.
- Subscription to new messages and statistical reports with adjustable content and flexible email scheduling.
- Creating your own report templates.
- Notifications on important events via email, Telegram and mobile app: increase in negativity, messages from the opinion leader, increase in the number of messages and views, etc.
Teamwork
- Creation of orders in the system with the possibility to assign a person or a group of persons responsible, determine the urgency and set a deadline.
- Unlimited number of users with configurable rights.
- Logging the user actions in the system.
Mobile App
- Tracking new messages incoming to the topic.
- Key indices and statistics on sentiment, sources, and tags.
- Push notifications.
- Ability to tag, change sentiment, mark as processed, add to favorites, and delete messages.
- Available for iOS and Android.