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I will pay
  • Annually -10%
  • Quarterly -5%
  • Monthly
Number of new messages
per month

Number of new messages
per month

The number of messages collected in the account during the current month that mention monitored entities. Deleted topics and messages still count toward the limits. Messages collected from previous months are counted separately against the historical data collection limits.
Number of topics

Number of topics

A topic is a feed of messages with mentions of the monitored item, as well as a set of all automatic reports, information on the authors and other details on the monitored item. We recommend creating a separate topic for each item. If you want to track mentions of your brand and two competitors, you will need 3 topics.
Sources

Sources

Sources include social networks, blogs, forums, review sites, marketplaces, location-based services, mobile app stores, public Telegram and MAX channels and chats, video platforms, online media, news agency feeds (including restricted-access feeds), federal and regional print media, and transcripts of TV and radio broadcasts.
Depth of archive collection

Depth of archive collection

Depth of archive collection is a period preceding the current date, available for retrospective collection. If you need a collection with a depth of more than a year, you can order it for an extra fee.
Number of archive messages per month / number of archive requests

Number of archive messages per month

Overall number of messages downloaded from the annual archive in a month. Uploaded in addition to the new messages collected during the current report period and are not included in the limits for the new messages collection. Messages from current report period downloaded via archive data collection are included both in the account limits and archive data collection limits. If you need an additional data collection, you can order it for an extra fee.
Stories

Stories

Stories are a functionality that combines publications dedicated to one story. It allows tracking the dynamics of a story in real-time and comparing stories with each other based on key indicators.
Integrations

Integrations

Integrations allow you to automatically and/or manually send targeted messages with metadata to the systems you use for customer support, while the MCP connector gives external AI models access to topic data.

  • MAX and Telegram messengers
  • Widely used helpdesk systems: Angry.Space, Usedesk, HelpDeskEddy, Omnidesk, UseResponse, Freshdesk, Zendesk
  • Bitrix24 CRM
  • Over 600 services via Albato
  • AI models (Yandex AI Studio, Claude, ChatGPT, Perplexity, and others) via the MCP connector
Multiexport

Multiexport

Multiexport lets you export data from multiple topics in a single file, including topics of different types — you can combine data from mass media topics and social media and mass media topics. Data can be exported in PDF and DOCX formats — the resulting document is structured as a set of chapters with data for the selected topics, with fully customizable content.
MCP connector

MCP connector

Connect the AI tool you use (Yandex AI Studio, Claude, ChatGPT, Perplexity, and others) to your topics in Brand Analytics and create analyses directly in a conversation with AI — without exporting data or switching between interfaces. MCP access is available in two options: limited access is free and included in all plans; unlimited access is included with the Streaming API.
Annual mentions statistics for any item across social media and media

Statistics of social media and mass media mentions of any item within a years

The ‘Archive search for the year’ feature allows you to quickly assess the statistics of media and mass media mentions of any item over the past year without using price plan limits or incurring additional charges. Number of items is unlimited.
Product aspects

Product aspects

Product aspects are features of a product, brand, or service that the system automatically identifies when an author expresses an opinion about them. For example, someone might criticize the design but praise the prices in the same message. Brand Analytics will label this as "design-negative" and "price-positive".
Sampling

Sampling

Set the percentage of messages about a monitored entity that are added to a topic from the overall message stream. This supports large-scale tasks such as analyzing trends, global phenomena, or high-profile events.
Number of autotags in a topic / tags in a topic

Number of autotags in a topic / tags in a topic

Tags are text marks that can be added to messages to categorise them. Tags can be added to messages in two ways — automatically by pre-set keywords or manually. Autotags are text marks assigned to a message automatically according to the search query of the tag.
Number of rules in a topic

Number of rules in a topic

Rules allow you to automate operations with the collected messages. Once you have set up the conditions you can automatically tag messages, change the tone, mark messages as ‘processed’ or delete them.
Number of channels in a topic

Number of channels in a topic

A channel is a page or listing for a brand, product, company, or point of sale on websites, marketplaces, or location-based services where people leave reviews. It lets you collect data from sources that are difficult to monitor comprehensively. You can also use channels to add all posts and comments from selected social media pages (such as your brand's accounts) to a topic, whether or not they contain the specified keywords.
Storing messages in a topic
Number of data exports
Number of users

Number of users

Number of registered users with ability to work simultaneously, with flexible access settings at no extra fee.
Free trial

The specified price is valid for 100% prepayment for the selected period.
VAT exempt is availibe in case of signing a license agreement, since the Brand Analytics system is included in the Unified Register of Russian Software.

Features at all rates

Social media and mass media data collection

Comprehensive, high-quality data collection

  • Social networks and mass media in one hub:

    VKontakte, Odnoklassniki, TenChat, Yappy, TikTok, X, Instagram*, Facebook*, blogs, forums, feedback boards, marketplaces, map services, mobile app stores, public channels and chats, open channels in Telegram and MAX, video platforms RUTUBE, YouTube, VK Video. News agency feeds, online media, newspapers, magazines, transcripts of TV shows and radio broadcasts, federal and regional print media.

  • Data coverage and analysis by region

    Russia and CIS countries: maximum coverage. Worldwide: top media outlets and top social media accounts.

  • Search by text, images, geotags, and video

Automatic data enrichment

Messages are automatically enriched with metadata and author information

(where available)

  • message language
  • geography: country, region, city, coordinates
  • author's age and gender
  • author's place of work
  • potential message reach
  • number of comments, likes, and reposts
  • engagement
  • number of views
  • review ratings

AI-powered message processing

Automatic data analysis

  • Message sentiment detection
  • Finding mentions within images
  • Message classification by topics and categories
  • First-person message detection
  • Media trend identification — top words, personalities, and companies
  • Aggression detection and intensity scoring
  • Company response detection
  • Spam bot detection and blocking
  • Bot-like user detection

Built-in analytics tools

Analytics tools and visualization

  • Dynamic reports with charts and tabular data: by sources, authors, communities, geography, tags, top words, personalities, companies, products, aspects, and more
  • Message filtering by any combination of parameters, with the option to save filter sets
  • Multi-parameter sorting
  • Search across collected messages with a choice of search area: in titles, in texts, or across the entire message
  • Comparing monitored items by key indicators
  • Message tagging: by search keywords, manual, and AI-powered
  • Automating message actions via rules
  • Automatically generated social media and media Stories
  • Interactive, fully customizable dashboards — unlimited

Customer Support — NPS 95%

Our customer support sets the standard for service excellence

  • Full account setup
  • Setup of 2 monitoring topics
  • User training, consultations, Q&A support, and helpful resources
  • 24/7 technical support

Our customers love our support. NPS 95%. See for yourself!

Our managers will support you every step of the way

Automatic reports and subscriptions

Unlimited report exports and subscriptions

  • Report generation for any analytical breakdown
  • Unlimited exports of presentation-ready analytical reports (Word, PDF), as well as data and statistics exports (Excel, CSV, JSON)
  • Creating customized report templates
  • Subscribe to "Analytical Reports", "Digest", "Multiexport", and "New Messages" for delivery on a schedule or based on a configured scenario

Smart notification system

Flexible alert system

  • Notifications for new messages added to a topic
  • Flexible notification settings: by any filter, tag, author group, or numeric threshold (message volume growth, views, negative sentiment), reaching a set number of comments, engagement, and more
  • Notifications are sent to the mobile app, email, group chats, or direct messages in Telegram and MAX

Flexible access management and collaboration

Teamwork and unlimited user access

  • Unlimited users per account
  • Configuring and managing user access levels
  • Creating tasks for users with processing status tracking
  • Creating groups and group tasks
  • Team collaboration on collected data
  • User activity logging

Integration with external systems and AI models

Integration with external systems and AI models

Integrations allow you to automatically and/or manually send targeted messages with metadata to the systems you use for customer support, while the MCP connector gives external AI models access to topic data.

  • MAX and Telegram messengers
  • The most popular helpdesk systems: Angry.Space, Usedesk, HelpDeskEddy, Omnidesk, UseResponse, Freshdesk, Zendesk
  • Bitrix24 CRM
  • Over 600 services via Albato
  • AI models (Yandex AI Studio, Claude, ChatGPT, Perplexity, and others) via the MCP connector

Looking for the right rate?

Leave a request — we'll get in touch, walk you through the platform's capabilities, and help you find the right price plan

Add-on options

Additional BrandGPT Queries

From 30,000 ₽

BrandGPT

Smart Boost Credit Packages

From 7,500 ₽

rocket

Streaming API

+100% of the plan price

Includes unlimited MCP access

Analytical support

We'll review your needs and provide a custom quote

Retrospective data collection

From 15,000 ₽ per month